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Volta Region
Wednesday, December 6, 2023

MTN Engages Stakeholders on Customer Experience & Technology

BY: Daniel Orlando | Voltaonlinegh.com |

Ghana’s largest telecommunications giant, MTN Ghana, hosted its 2023 Media and Stakeholders Forum in Ho to share insights on business performance and focus for the year ahead.

The forum, an annual event, revolved around the theme “Leveraging Technology to Serve Customers with Excellence.”

It served as a platform to engage with key stakeholders and members of the media, sharing updates, addressing concerns, and fostering collaboration between MTN and its stakeholders.

The aim of this year’s forum was to enhance transparency, build relationships, and gather valuable feedback from stakeholders, including journalists, analysts, government officials, and community leaders.

Mr. Selorm Adadevoh, MTN Ghana CEO

During the forum, the Chief Executive Officer of MTN Ghana, Selorm Adadevoh, provided updates on MTN’s overall strategy, network improvement initiatives, and plans to empower customers with more control.

He mentioned that MTN is set to invest over One billion dollars in network expansion by the end of 2025.

Mr. Adadevoh reaffirmed MTN’s commitment to ensuring that everyone deserves the benefits of a modern connected life. He emphasized MTN’s role as enablers, providing solutions for Africa’s progress.

The CEO also highlighted the Ghana ICT Hub project, a significant partnership with the government of Ghana aimed at creating job opportunities for the youth in various digital fields.

Furthermore, he addressed important business-related questions, including the fight against MoMo fraud, SIM registration, and smartphone penetration in the country.

Mrs. Georgina Asare Fiagbenu

Mrs. Georgina Asare Fiagbenu, Senior Manager of Corporate Communications at MTN, emphasized that through the annual engagements, the company has built a strong bond with the media, who have been an integral part of their success story over the years.

Source: www.voltaonlinegh.com

Volta Online
Volta Onlinehttps://voltaonlinegh.com
www.voltaonlinegh.com is an online portal or website that seeks to project the Volta region in the right way within the region, Ghana and the international community. The website’s main interest is to provide news and information on tourism, business and investment opportunities, personalities, entrepreneurship, sports and culture of the people. It also seeks to become the leader in branding the region appropriately by providing the right blend of video, audio, text, advertising, promotion and Public relations techniques. You can send stories, articles and contact us via mail; voltaonlinegh@gmail.com

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